How We Test Every Refurbished Device

Admin 1 Month Ago 21 Hours

Each refurbished phone undergoes a thorough inspection, checking the battery, display, internal components, and connectivity. Devices are fully cleaned, reset, and tested to meet high cosmetic and performance standards. This ensures a like-new experience with reliable functionality you can trust.

How We Test Every Refurbished Device

We have a strong belief that purchasing a refurbished product should be the same experience as buying a new one. To achieve this, each device of any kind that we sell has to undergo a thorough testing process in several stages. This blog is like a guided tour for you, showing you every step involved in the process, the first check and the last one carrying the certification.

Initial Inspection and Triage

Upon the arrival of a device at our facility, the starting point is a comprehensive assessment of the exterior and interior. Our technicians go through each unit to make sure that there are no visible damages or signs of wear. This procedure involves ensuring that there are no cracks, no signs of water damage, and that all the parts are present and in good condition.

• Visual inspection for cracks, dents, or casing issues
• Testing for signs of water or moisture damage
• Identification of model and configuration
• Battery health assessment

Data Wipe and Security Check

Then, we erase the data on the device beyond recovery by using methods that are in accordance with data privacy regulations such as GDPR and HIPAA. Devices are wiped clean by restoring the factory settings, which also means that no data of the previous owner is left.

• Certified data erasure tools (Blancco, etc.)
• Factory reset verification
• IMEI and serial number validation

Component-Level Hardware Testing

Specialized diagnostic tools are used to test every internal and external part of the device. Our aim is to make sure that the device functions no differently than new or even better. The defective parts are fixed or changed.

• Screen (touch, brightness, dead pixels)
• Battery (health, charge cycles)
• Camera (focus, clarity, flash)
• Speakers and microphones (clarity, distortion)
• Wi-Fi, Bluetooth, and cellular antennas
• Fingerprint sensors and facial recognition
• All physical buttons and ports

Cosmetic Grading and Cleaning

So, grading every gadget is done solely on its cosmetic condition, no consideration given to the function. There are clear grade labels so that customers can easily identify the range. Besides, all the devices are thoroughly cleaned and disinfected.

• Grade A: Like-new with minimal wear
• Grade B: Light signs of use such as minor scratches
• Grade C: Noticeable wear and cosmetic imperfections
• Anti-bacterial and surface cleaning

Software Reinstallation and Final Testing

After conducting hardware and cosmetic inspections, the original or newer operating system is installed again. A final human quality assurance pass and diagnostic software tests are performed to confirm that the product is functioning correctly and not damaged before the packaging process is started.

• Operating system reinstallation
• 30+ point diagnostic test suite
• Manual testing for edge cases
• System updates and activation check

Packaging and Certification

Each and every refurbished device is well-packed, usually with the necessary accessories (charging cable, SIM eject tool). To provide consumers with transparency of the testing carried out, a certification card indicating the date and the technician ID is enclosed along with the package.

• Secure eco-friendly packaging
• Certified refurbished status documentation
• Optional accessories based on condition and grade

Our Promise to You

Trust, honesty, and technical accuracy are the core values of our refurbishment process. Each one of the devices has been thoroughly inspected, fixed if needed, and checked for proper performance. A purchase from us means you are not only saving money but also getting a product that is trustworthy.